Shipping Policy

We ship worldwide from Thailand by Thai Post and DHL Express. After sending the order you will receive a parcel tracking number.

Most of our parcels are delivered within 25-27 working days. We cannot ship to APO and FPO address.

Please refer to the following shipping rates. (Price in the shopping cart may vary, because some product have a large volumetric weight):

Zone 1: China, Hong Kong, Malaysia, Singapore.

Zone 2: Australia, New Zealand, Japan, South Korea, India, Cambodia, Indonesia, Philippines, Taiwan, Vietnam.

Zone 3: USA, Canada, Mexico.

Zone 4: European Union (EU).

Zone 5: Norway, Israel, Turkey, Serbia, Iceland, Argentina, Brazil, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Kazakhstan.

Can't see your country? Please write to us. We'll fix it.


Duties and Taxes Policy:

We are not responsible for any duties or taxes fee from the customer destination countries.
The customs regulations on import duties and taxes are different for each country. Please check the customs rules and regulations in your country for further details.


Custom Fees:

As of July 1, 2021, the European Union (EU) including the United Kingdom will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e. all goods with a value of up to €22*). As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Please find more details in this link
* European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Please note that Taxes, Duties, and customs clearance fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee on your order. 

By placing an international order (shipping outside of Thailand) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If a product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.


What is remote area DHL and how to avoid extra costs?

What is remote area? ( Out of area )

A remote area is defined as a place that is not close to any larger city or any other point where local depots of courier companies are located. Courier companies consider these areas difficult to reach and therefore surcharges and additional costs may apply for a delivery in a remote area. In this case you need to pay extra costs.  

Another option is to ship to another location, where you may have friends or family that non-remote region. This is very rare but can happen when your delivery address is too far from the main logistics centers. Please check your address by links in case that your address belongs to remote area.