FAQ

We offer worldwide shipping from Thailand.

The final shipping cost is based on your delivery address and is calculated at checkout.

Your order will be delivered no later than 30 days from the date of payment.

The buyer pays for customs fees and taxes.

We accept all major credit and debit cards via Stripe (stripe.com). PayPal payments are temporarily unavailable.

Yes, absolutely. Your payment information is processed securely using SSL encryption. To complete the payment, you will be redirected to the secure Stripe.com website. We never save your card information.

We charge in USD. Your bank converts the currency, which may cause small differences on your statement

Yes, the confirmation email is your receipt. For a detailed invoice, contact admin@boxing-thai.com with your order number.

We will email your tracking number when your order ships. Track the package on the carrier's website.

Yes, provided the order has not left our warehouse. Contact us immediately for assistance

We send an automated email with full details within minutes of purchase. Please verify your Spam folder if it does not appear in your inbox.

Yes, we support fight gyms and trainers worldwide. If you are planning a large order or want to stock your gym shop, please contact us for a special offer.

Yes, within 14 days if the item is new and unused. Due to hygiene rules, we cannot accept returns on mouthguards, cups, or compression wear. Please check our Return Policy for details.

You are covered by our 30-day warranty. If the product has a manufacturing defect or we sent the wrong item, please contact us. We will provide a free replacement or a full refund, including shipping costs.

To start a return, please complete our Return Request Form. Enter your order details and wait for our return instructions before sending the item. If you need a different size or product, return the eligible item for a refund and place a new order.

After we receive and approve your item, the refund is issued within 3-5 business days. The exact timing depends on your bank's processing speed.